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upgrade, huh?
After this week's upgrade all of my piles are gone. No icons show up once, I pile by type.
I’m annoyed
1
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I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Hi Ed,
If you hit F1 in BumpTop, which build number does it say you're running?
Just need a bit more information to see what's happened. -
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Inappropriate?even wierder today. after I resumed from suspend, I couldn't read the text. So, I restarted bump top. Only one of my icons showing up, my computer. I have like 50 files. Where did they go.
I’m ready to go back to MS desktop
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Inappropriate?Hi Ed,
Unfortunately, the 3018 installer had some issues -- can you try and upgrade to the latest version (3038) at:
http://download.bumptop.com/BumpTopIn...
You may have to reset the scene layout from the BumpTop settings as well.
Winson1 Comment
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This solves the problem
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I had the same problem as Ed. Installing v3038 from the above link seems to have fixed it. -
Inappropriate?Just tried to reinstall. The piles are still showing up as shadows. The icons can't be seen. Only the file names.
I’m wondering what the hell happened.
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This solves the problem
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Hi Ed,
Can you go into your user data folder and remove the Cache directory?
You can find the directory in one of the following folders (substitute "user" with your Windows user name)
Vista: c:\Users\(user)\AppData\Roaming\Bump Technologies, Inc\BumpTop
XP: c:\Users\(user)\Local Settings\Application Data\Bump Technologies, Inc\BumpTop -
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Inappropriate?What's your video card model? Can you post your video card dxdiag info here? The dxdiag info is here: C: Program Files/bumptop/dxdiag.
I’m happy to help
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Nix what I said, the dxdiag info is in C: Documents & Settings/username/Bump Technologies, Inc/bumptop/dxdiag. (username is your computer username.) (The file you want is dxdiag.)
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Inappropriate?dxdiag.exe is included with Windows and is present in your path. So if you go into your Start menu, Run, and type dxdiag, you can then click "Save All Information" and open the resultant text file in Notepad. This file will contain information about your video card and drivers that can be used to diagnose problems with OpenGL and BumpTop.
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Inappropriate?I'm on version 3038:
Video DeviceName: Mobile Intel(R) 965 Express Chipset Family
Driver: Main Driver igxprd32.dll
Version: 6.14.0010.4926 (English)
Date: 2/15/2008 21:12:06
DDI Version 9 (or higher)
I’m still wondering.
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Inappropriate?---------------
Display Devices
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Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_02731028&REV_0C
Display Memory: 256.0 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: igxprd32.dll
Driver Version: 6.14.0010.4926 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 2/15/2008 21:12:06, 57344 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: igxpmp32.sys
Mini VDD Date: 2/15/2008 21:12:06, 5854752 bytes
Device Identifier: {D7B78E66-6942-11CF-A660-7922ADC2CB35}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x02731028
Revision ID: 0x000C
Revision ID: 0x000C
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
I’m hoping this helps.
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Inappropriate?Intel integrated graphics users: OpenGL 2.0 support is available since Vista v15.11 drivers and XP v14.36 drivers, so anything newer should work.
Are you running XP or Vista? -
Inappropriate?Also: The video drivers won't cause you to lose your piles...
Just to confirm: You started BumpTop one day and your icon locations were reset and your BumpTop desktop layout was lost? -
Inappropriate?The lost piles happened after the upgrade and one other time randomly.
The pixelation has always happened.
I'm running XP Pro
I use driver detective and it says that this is the latest driver for my video card.
I’m still hoping.
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This solves the problem
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Pixelation is related to your graphics card, or due to some graphics library that is installed that conflicts with BumpTop. We haven't identified the causes of these, yet.
The losing of piles should not happen - and this is due to a bug in BumpTop. We'll be adding more detection in the future to help fix these problems. -
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