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Windows no longer starts after installing bumptop
after bumptop had been working reasonably well (icons in space, disappearing, ect) I turned on my computer one day to find that it can not get past a black screen and a mouse, this also happens in safe mode. i tried starting in last known good configuration and sometimes it works but i could not uninstall anything, run a defrag, or download anything. bumptop has killed my computer and now i have to reinstall windows and i dont have my computer during final exams. thanks bumptop
I’m frustrated
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Hi Colin,
Sorry to hear about your troubles. I hope you get things sorted out.
We haven't seen cases of this; since your computer is not getting to the Windows logon screen, I don't believe the problem has been caused by BumpTop. We don't load any drivers or anything at boot time - and are only triggered once you've logged on.
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this solves the problem
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Inappropriate?Hi Colin,
Sorry to hear about your troubles. I hope you get things sorted out.
We haven't seen cases of this; since your computer is not getting to the Windows logon screen, I don't believe the problem has been caused by BumpTop. We don't load any drivers or anything at boot time - and are only triggered once you've logged on.
The company says
this solves the problem
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Inappropriate?Actually, this problem with black screen happened with me too.
I am almost sure that bumptop caused it.
Today I logged remotely into my computer using windows remote desktop and the bumptop process occupied all processing of one of the cores of the computer. Then I killed the process and everything was fine.
Later (in the same login session), I logged locally and restarted bumptop and the screen went black.
The black screen continued after reseting manually the computer and before I could get to the login screen, as described by colin.
I used remote desktop again, logged in, killed bumptop, and changed the color depth of the screen and the screen went back to normal.
After that, I restarted bumptop and the problem DIDN'T repeat.
I’m sad
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Inappropriate?I have 120GB free disk space,
The problem happens only after I log in remotely using windows remote desktop (mstsc), no matter wether I do or do not kill the bumptop process (as described before).
When the screen goes black, it actualy gets in power save mode, and nothing makes it come back on.
It comes back only after a reboot.
I'm using windows xp sp3 and the video is an ATI.
I have already tried to change configurations related to acceleration and power save-mode from the windows video settings and from the bios.
I’m sad
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This solves the problem
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Hi Marcelo,
Can you send us more system information? Send Feedback from inside BumpTop and send us this information again. -
Inappropriate?When I start bumptop, I get a no disk error message. Please help. BTW the first time I opened the totorial wroked, but then it locked up as it was reseting desktop or something like that.1 Comment Add a comment
This solves the problem
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Sounds like you have a shortcut that's going to a drive with no disk in it. A removeable drive, or a CD drive perhaps? Can you remove the shortcut and see if that fixes it?
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