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Meet some of our customers
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Yola, with millions of small business customers, has reduced its support costs by two-thirds through its Get Satisfaction community. -
Widgetbox, a Web service, uses its community in tandem with Zendesk support tools to streamline its efforts and increase customer satisfaction. -
Serious Business, a social gaming company acquired by Zynga, combines a self-help community with Parature's customer service system.
Get Satisfaction powers over 35,000 customer communities, including:
- Mint.com (Intuit)
- Personal Finance
- Mint (an Intuit company) provides the easiest way for people to manage and track their personal finances online. Security is paramount, as is the overall customer experience. Mint embeds Get Satisfaction deep into its support process.
- Visit Mint.com's community »
- Tide
- Consumer Packaged Goods
- Proctor & Gamble brands like Tide, Bounce and the P&G Estore use Get Satisfaction to collect structured feedback from customers, and provide a space for questions and answers about their wide range of products.
- Visit Tide's community »
- Trinet
- Business Services
- Employee benefits service Trinet has become the market leader in outsourced HR by listening to its customers. Their Get Satisfaction community allows them to receive constant input about how to improve their offerings.
- Visit Trinet »
- Zappos
- E-Commerce
- Nobody takes customer service as seriously as Zappos (an Amazon company). Having turned phone support into a competitive advantage, they now use Get Satisfaction to answer questions and connect people around the products they sell.
- Visit the Zappos community »
- Microsoft
- Technology
- Several of Microsoft's most innovative groups and products like Live Labs, Hohm and Pivot use communities powered by Get Satisfaction to show the most accessible, human side of the world's largest software company.
- Visit the Microsoft Hohm community »
- Foursquare
- Social Web
- When the fastest growing startups need to scale their support as fast as they scale their user base, they turn to Get Satisfaction. Foursquare, a social geolocation app, uses their feedback community to stay ahead of the curve.
- Visit Foursquare's community »
- Rightcliq by Visa
- Personal Finance / E-Commerce
- Rightcliq, a new social shopping service by Visa, is based on openness and sharing. It made perfect sense to embody these values by integrating Get Satisfaction throughout the user experience.
- Visit Rightcliq by Visa »
- Rockyou
- Social Gaming
- With some of the most popular games in Facebook and other social networks, Rockyou's products are used by tens of millions of users each month. Social support made perfect sense to users...and the business.
- Visit Rockyou's Zooworld community »
- Nike
- Apparel
- Nike stays close to its customers in so many ways, and with Get Satisfaction, it's able to open a direct dialog with its biggest fans to discover how to delight them even more.
- Visit the Nike Running community »