About some App Store reviews
Hi all,
We want to clarify something about some of the reviews you find on App Store about CenceMe. It is not clear why someone writes that the CenceMe support email address is not valid, stating also that CenceMe customer support is poor.
This is not true at all since:
1. the support email addresses, namely, cenceme-help@cenceme.org and cenceme-info@cenceme.org, are perfectly working;
2. the CenceMe team is usually very responsive when a question is received by email or posted on our Discussion forum.
We are happy to assist you and our goal is to support all our customers as timely and successfully as we can. So, should you experience any problems with CenceMe, please keep sending or posting, respectively, via email or on our forum, your questions.
Best,
-emiliano
We want to clarify something about some of the reviews you find on App Store about CenceMe. It is not clear why someone writes that the CenceMe support email address is not valid, stating also that CenceMe customer support is poor.
This is not true at all since:
1. the support email addresses, namely, cenceme-help@cenceme.org and cenceme-info@cenceme.org, are perfectly working;
2. the CenceMe team is usually very responsive when a question is received by email or posted on our Discussion forum.
We are happy to assist you and our goal is to support all our customers as timely and successfully as we can. So, should you experience any problems with CenceMe, please keep sending or posting, respectively, via email or on our forum, your questions.
Best,
-emiliano
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