Loading Profile...
crashing
had it working and then started crashing. reinstalled and when trying to activate the application crashes.
4
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hello,
that's strange since this is a problem that you've started seeing only after some time you've been using the app already. Try to do the following in this order:
1. remove the app from your phone;
2. remove the widget from your Facebook profile:
to remove the CenceMe widget from your Facebook profile page, locate the widget, click the "x" sign on the top-right corner of the widget frame, and then "Remove Application". Alternatively, you can click on the "Applications" link on the left top hand side of the screen below the search text field and then click on the "X Remove" link that corresponds to "CenceMe - iPhone Edition".
2. re-install and activate CenceMe again.
Please, let me know how it goes.
-emiliano -
Inappropriate?I have erased & reinstalled CenceMe 3 times, including once after a fresh restore of my iPhone, and in all cases it crashes on the last stage of activation.
-
Inappropriate?Hello Mike,
I'll be glad to help you.
Could you please tell me exactly what happens and in what sequence from the time you press the activation button after having installed CenceMe on your phone and the time you see the crash?
Also, are you allowing CenceMe to use your Facebook information? You'll be asked whether to allow CenceMe to use your Facebook info or not during the activation process while on the Facebook pages (you'll see tick boxes where you have to enable the tick mark).
Please, let me know.
-Emiliano -
Inappropriate?I press the Activate button in Cenceme and it brings me to facebook in MobileSafari. I already have the CenceMe facebook app installed (and allowed to use my info) and it gives me a screen telling me I must press a button to complete the activation and that if I do not press the button I will have to do it all over again. I press the button and MobileSafari quits. CenceMe opens up to a blank white screen with lines on it (sort of like an empty note in notepad) and then closes again and leaves me back on the springboard.
I’m cenceless
-
Inappropriate?ok Mike. Try to take the following actions in the order I list them:
1. Remove the CenceMe widget from you Facebook profile. To do this see FAQ number 7 in here: http://cenceme.org/faq.html#7. Make sure you are removing the application and not the box (If you removed the box refer to FAQ #8).
2. Clear the cache and cookies of iPhone Safari. To do that go inside Settings > Safari. At the bottom click on Clear History, Cookies, and Cache. Reboot the phone.
3. Uninstall the CenceMe software from your phone (again FAQ #7).
4. Install CenceMe back again on the phone from App Store and activate it giving all the permissions.
If this still doesn't make it work, please send us an email at
cenceme-help@cenceme.org with your Facebook ID, that you can find accessing your Facebook profile page and reading the URL in the browser address bar. The URL looks like this:
...facebook.com/profile.php?id=12345678
12345678 = Facebook ID
Thanks a lot and I apologize for the inconvenience.
-Emiliano -
Inappropriate?I have the same problem and i have tried everything, even what the rep said above. Im waiting for and updated version of this program
I’m frustrated
-
Inappropriate?Hi Dan,
sorry to hear that. This is something we have never experienced on our phones, so it is hard to come up with the final solution at the moment. We usually have been always able to get CenceMe working following the steps I mention above. However, we are about to release a new version of CenceMe, so please check App Store in few days.
Just one question: what iPhone model do you have? The old iPhone or the 3G?
This information would be of great help for us .
Sorry again,
-emiliano -
Inappropriate?good news finally got it to work after updating my iPhone to 2.0.2. I believe the update wiped the cenceme software clean from the system which then allowed me to install a fresh copy of cenceme. The activation worked without a hitch. I read something earlier about the iPhone installing apps with errors so this is probably responsible for the for the first corrupted install.
I’m happy
-
Inappropriate?great!
ok, so you are all set for the upcoming CenceMe release.
Best,
-emiliano
I’m happy
EMPLOYEE
