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Copy EOB info to new EOB
Frequently, I'll need to enter several EOBs for the same doctor appointment. There's the office visit charge, several charges for individual blood tests, etc. It sure would be handy if there were a button "New EOB for same visit" or some such just to ease data entry.
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Inappropriate?Hi SongOfRuth,
That's a great idea. We are coming out with a new version of the site in February that will make it easier to enter multiple EOB's into the system. But a simple button saying "Add New EOB for Same Visit" would be a great tool for users.
Until then I have a suggestion. Once you add your first EOB you will see the "Viewing EOB Information" screen. On the right hand side of that screen there is a place where you can "Add Related:" Bill, EOB, or Payment. If you click to add a related EOB the application with automatically fill in step one for you and relate the two EOBs in step two.
When the two EOBs are related in step two that means that their monetary information is connected. You can simply unrelated the documents by unchecking the related EOB. Then you can move to step three and enter the EOB details.
I use this myself as a shortcut when entering in multiple line EOBs for the same doctors appointment.
We really appreciated the feedback and suggestions. If you have anymore ideas or questions please feel free to share. My email is kwelty@changehealthcare.com.
Hope that helps!
I’m happy to receive feedback from a user!
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Inappropriate?I found that shortcut and do find it useful.
I guess where the Copy idea would really come in handy is when there are several charges on one EOB. For instance, so far as I can tell all I'm doing when I go to the doc is going for an office visit along with somebody sucking blood out of my arm. But that one visit generated 3 EOBs and each EOB had multiple items. I'd just enter all the totals except that when I get billed by this same doc the bill always separates out all the individual charges so keeping them separated makes it easier to double-check for errors.
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Inappropriate?SongOfRuth,
This is great feedback! These are things we have been discussing as we begin organizing the details of the new site.
What I am gathering is that it would be helpful to enter or add a multiple line EOB. It would probably be additionally helpful to enter a "super bill" or a bill that distinguishes between charges.
These are things I will make notes about and bring them up in our next organizational meeting.
Please feel free to continue to provide feedback. Your thoughts are appreciated!!
Thanks!
I’m excited and thankful!
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