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Display "Billed Amount" instead of "Total Insurance Benefit" on listings for EOBs
The "Billed Amount" is not currently shown on differnt listing screens (such as Transaction Log). Instead "Total Insurance Benefit" is shown. However, "Total Insurance Benefit" may not appear on patient documentation (bills, EOBs). (At least it doesn't show on any of my documentation.)
Consequently, matching up a bill I just received to the correct EOB that I've already entered into MBM is a bit of trial and error to find the right EOB.
Alternately, perhaps there could be a selectable option to allow choice of which amount to show.
Thanks!
Consequently, matching up a bill I just received to the correct EOB that I've already entered into MBM is a bit of trial and error to find the right EOB.
Alternately, perhaps there could be a selectable option to allow choice of which amount to show.
Thanks!
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Inappropriate?SongOfRuth,
This is a great point. Ideally we hope you will be able to match up EOBs/Bills via date, reason for visit, provider, etc.
However I do understand how it could be confusing to see the insurance benefit amount as opposed to one of the other amounts. If we were to change the amount, would you find it easiest to match on "Total Billed" or "Amount Allowed?" Which are the fields/numbers that you most identify with/match on from your EOBs?
Thanks for all your great feedback so far.
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this is one of the best points
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Inappropriate?For the bills/EOBs I receive, I believe that "Totalled Billed" is the most consistent number. There may be some providers who don't format their bills this way, of course.
In my particular case - esp. those blood tests I've mentioned - I pay the full amount. Which means I end up with several entries with an insurance benefit of $0 - all for the same date and the same provider which makes them all look the same.
If you like I could fax you some of these EOBs if that would be of help.
Take care,
Melody -
Inappropriate?SongOfRuth,
A scanned EOB would be great! If you could just black out your personal information we would appreciate it :). We are working towards building a system where the field names when entering an EOB match your paperwork (based on the insurance you select), and your scanned EOB will put us one step closer.
So far it has been tough getting insurances to provide us with sample EOBs, but with help from users like you we are slowly moving towards having a decent database.
Fax number: 615.523.1255
Thanks again!
The company thinks
this is one of the best points
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