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Incorrect Informaiton
Your site listed one hospital in my area but the name of that hospital is wrong and it list - 0 - doctors for my area. Not very helpful and it took me 40 minutes just to get this information
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Inappropriate?Hi lilgeorgiagirl,
I want to start by saying thank you so much for the feedback! We love to hear from users and we take suggestions and comments to heart (by implementing changes like the new design and navigation).
I am sorry to hear that it took so long to find (unfortunately incorrect) information on our site. We want to make using our tools as easy as possible. Our physician information comes into our system from multiple sources, but we have yet to obtain data for the entire country. We are certainly working on it! If you have any specific suggestions on how we can improve, and make finding information easier, we would love to hear them!
We are sending a change:healthcare gift bundle to the first 10 users who provide feedback to us and you were one of them! If you would like to send us your information so we can send you the gift, please email Dian at dluffman@changehealthcare.com.
Again, thank you for the feedback!
Katrina
EMPLOYEE
