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Sending issue
I tried ... posted a comment and could not get the post to go ... since I had not created it off this site, I lost it!
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Inappropriate?Hi Irene,
I am a little confused about what you are having trouble with. Were you trying to post a comment on a profile page, such as a doctor or prescription? If so, you must be logged into an account to post a comment. However, the system should have prompted you to log into your account.
We do not like it when our users have trouble with the site. Please let me know if I can help in any way!
Thanks,
Katrina
I’m here to help!
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Inappropriate?I was logged in, created the post and the "post reply" button would not activate the posting. This was in response to your request for feedback. I'm not sure what page I was on - I got an email inquiry for feedback, clinked on the link and created my message.
My message was a suggestion to include more info about wellness and less about treating disease - the point being to encourage users go consider the basics of being healthy. -
Inappropriate?Thanks Irene! That clears up my confusion. I will make sure to let the development team know that you had problems with the submit button, and have them take a look at it.
Also thanks for the feedback. I agree that wellness is important, and in the long run less expensive to maintain good health. We have had such great response to our request for feedback, that we are still sending out small gifts to users as they continue to chime in. If you would like to send your contact information to info@changehealthcare.com, we will get a gift (to say thanks!) out to you in the mail!
Katrina
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