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Yet again the autopayment fails, even after receiving welcome letter. Ironic, uh?
Once again, I got a new 'late' bill from Charter with two months accumulated because the stupid billing system does not work.
I re-register for the automatic payment, I EVEN RECEIVED A WELCOME LETTER after registering for the auto payment, and yet again, they failed to bill my credit card last month and I am now having to pay two months.
I can do autopayments with my bank where they send a check, so it is easier to tell me that the darn system does not work and I will find a way to set up my payments.
Charter Communications is a TECHNOLOGY SERVICE company... And they cannot get their billing system in place, for months, and months?
I re-register for the automatic payment, I EVEN RECEIVED A WELCOME LETTER after registering for the auto payment, and yet again, they failed to bill my credit card last month and I am now having to pay two months.
I can do autopayments with my bank where they send a check, so it is easier to tell me that the darn system does not work and I will find a way to set up my payments.
Charter Communications is a TECHNOLOGY SERVICE company... And they cannot get their billing system in place, for months, and months?
I’m very annoyed
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