App license problem - "no valid license found"
Hi,
I'm getting a "no valid license found" note when I try to register my silverback app. I was sent the license as an attachment, but I suspect my MS Outlook exchange server messed with the file. Can you send the license as an attachment to my gmail account at jasclark at gmail dot com?
Thanks,
jason
-----Original Message-----
From: info@clearleft.com [mailto:info@clearleft.com]
Sent: Wed 6/3/2009 4:20 PM
To: Clark, Jason
Subject: Silverback license for jason clark
Hello jason clark,
Here's your license for Silverback.
If you haven't already downloaded Silverback please do so now:
http://silverbackapp.com/
Once you have installed Silverback, register your copy by double-clicking the
license or dragging the license onto the Silverback icon in the dock.
For help and support with Silverback, please visit:
http://support.silverbackapp.com/
Thanks,
Clearleft
I'm getting a "no valid license found" note when I try to register my silverback app. I was sent the license as an attachment, but I suspect my MS Outlook exchange server messed with the file. Can you send the license as an attachment to my gmail account at jasclark at gmail dot com?
Thanks,
jason
-----Original Message-----
From: info@clearleft.com [mailto:info@clearleft.com]
Sent: Wed 6/3/2009 4:20 PM
To: Clark, Jason
Subject: Silverback license for jason clark
Hello jason clark,
Here's your license for Silverback.
If you haven't already downloaded Silverback please do so now:
http://silverbackapp.com/
Once you have installed Silverback, register your copy by double-clicking the
license or dragging the license onto the Silverback icon in the dock.
For help and support with Silverback, please visit:
http://support.silverbackapp.com/
Thanks,
Clearleft
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Jason
We have had reports of Outlook causing problems with the licenses before. I have resent your license to your gmail account, please do let me know if you have any further problems.
Best regards
Sophie
I’m happy.
1 person says
this solves the problem
-
Inappropriate?the file seems to be broken after downloading it to the desktop via outlook web access. i tried to save it with outlook on my pc and it worked fine.
Loading Profile...



EMPLOYEE
