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Audio is not being captured
I just purchased Version 1.1.1 and I am having issues recording audio. I'm not running iSight or Skype or any other application that relies on my iSight camera. Just be sure it's not an issue with the mic, I opened up iChat, made some noise and the level meter seems to act accordingly. I have also double-checked my prefs to see that the option to capture audio is indeed checked.
Any ideas, and more importantly, solutions?
Any ideas, and more importantly, solutions?
I’m frustrated
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Inappropriate?Do you have any audio extensions installed, like SoundFlower?
Sometimes these extensions are installed by other programs - if you look in the Audio System Preferences, in the Input and Output tabs, do you see any additional devices, apart from your Internal Microphone/Line In/Speakers listed?
Is the audio being captured but not exported or is it not being captured at all. To tell, go into Library > Application Support > Silverback and then one of your recorded sessions, open up the .mov file and see if the video has audio. -
Inappropriate?Hi Jared,
I was wondering if you managed to solve the issues you were experiencing or if you are still having problems? -
Inappropriate?No more problems. Everything is fixed. It was the way my system prefs were set up (line-in mic, as opposed to the internal). Originally, I assumed it was the application because the mic worked fine in iChat. What I didn't notice was that iChat allows you to override your system prefs while Silverback does not.
Thanks. Silverback has been a great resource for testing designs over here!
1 person says
this solves the problem
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Inappropriate?Glad to hear you solved your problem. We are thinking about introducing the ability to manage which audio sources (system, mic, line-in etc.) are recorded during sessions into a possible future release of Silverback.
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