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Recovering license for reformatted computer
IT just told me they need to reformat my hard drive. How do I recover my license from Clearleft so my computer recognizes the copy as having been purchased?
I’m anxious
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Inappropriate?Do you have access to the original email you got sent?
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Inappropriate?I can't seem to find it, but I can tell you what email address you sent it to. At least I think I can. Maybe I'm looking in the wrong place.
I have, however, found the file "silverback-license.clsblicense"
Will that help? -
Inappropriate?Yep, that's what you want. So keep hold of that and drag it onto your copy of Silverback to re-licence it, once your HD has been reformatted.
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Thank you!
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