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I recently switched funding cards with paypal and it killed my subscription. I re-signed up for the $10 month plan and all seemed well until i got a note today that it was downgraded again. Not sure what you guys see on your end... but it looks like I paid on my end. Any thoughts on this would be great.
Ryan
Ryan
I’m confused
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Inappropriate?Ryan,
The payment you are sending to us via paypal is an echeck (https://www.paypal.com/helpcenter/mai...) and its status is currently listed as 'uncleared.' This means that the echeck is pending and we will receive the funds in a day or two. Usually this would mean that your account would not be upgraded until we had received payment. But because of your former status as a paying customer that was regularly in good standing I have upgraded your account manually. I apologize for any inconvenience.
Happy Building!
Ryan Koop
I’m happy to help!
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