Welcome to the Comcast corner of GetSatisfaction.com. We're glad to be here to listen, interact and help.
For the vast majority of our customers, your local Comcast team is the first, best resource for all your video, high speed internet and Comcast Digital Voice telephone questions.Our nationwide, toll free number, 1-800-COMCAST automatically directs your call to your nearest customer care center.
6 Ways to Contact Us
http://www.comcast.com/Corporate/Cust...
We are here to help, and through our 6 ways to contact us you can interact with us over the phone, email or chat. You can also ask our interactive Q&A tool to obtain answers to common questions or take part in our online help forums. Beside these great ways to contact us you can share your feedback with Rick Germano, SVP for Customer Service and his team. We are here to assist and we want to hear from you.
Besides all these great way to contact us, you can join our conversation on Twitter.
@ComcastCares - If you're a fan of
www.twitter.com, you probably already know that we hang out there and regularly search for posts with "Comcast" in the text. We do it to try to proactively engage when you need us most. Ping @ComcastCares from Twitter and we'll see your 140 character message.
We_Can_Help@cable.comcast.com - This special email address is a direct line to our agents that assist on Get Satisfaction. In order to best assist we do need account information, such as the phone number listed on the account, as well as a contact number to speak to you. Although we love electronic means of communication, there are times where a conversation is the best way to assist. We're here to help.. when all else fails.
Comcast's social network outreach is part of our continuing investment in customer care. We see excellent customer service as a competitive advantage, and while we don't always get it right, our goal is to build great relationships, one person at a time.
Thank you for allow us the opportunity to assist!
Loading Profile...
EMPLOYEE
