Recently active topics in Comcast

I receive Error 1102 when I request to view something On Demand. I called Comcast and this is a signal issue. It worked yesterday so why does it have a signal issue today and how does this get fixed? The television in another room can view On Demand selections without any problems.

Dialing in via Phone to post this.

Nashville area seems to be down. Problem is within comcast's network. Can only access www.comcast.com and no other sites. Traceroutes all terminate at nashville.

Tracing route to www.l.google.com [74.125.47.104]
over a maximum of 30 hops:

1 <1><1><1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 9 ms 9 ms ge-1-3-ur01.murfreesboro.tn.nash.comcast.net [68
.86.151.33]
4 23 ms 11 ms 14 ms te-4-1-ar01.nashville.tn.nash.comcast.net [68.86
.148.205]
5 * * * Request timed out.
6 * * * Request timed out.

Is there a way to make the Cable Box Screen Saver protect my full 16x9 screen, not just the 4x3 area?

My Motorola cable box is connected via HDMI to my 16:9 LCD HDTV.
LCDs can burn-in if an image is left too long (1 day? 2 days?)
The screen saver is a great idea, but it only protects the center 4:3 area.

Is there a setting somewhere that I missed to make the black screen saver protect all of my monitor, not just the center section?

how do I prevent some of my emails going to my spam folder?

Why is it that Comcast is deleting channels from the basic cable lineup, but there is no reduction in my monthly bill? The latest channel to go was my favorite, National Geographic. I have been planning to go with AT&T's Uverse, which costs less with more channels and now that's about to move from a plan to reality. I have never known of a company to reduce their service with no notice to customers and no reduction in cost.

I have the very basic service and Now I have a tv that doesnt have a tuner in it and I was wondering if there is a way to just buy a tuner box?

My company has comcast business broadband service, which is probably not related to the problem here: We host our own email. When we send email to recipients on comcast.net, it comes back as delayed or undeliverable. Comcast tech support tells me our IP is not on Comcast's "block list." I have been unable to determine why we cannot send email to comcast.net accounts. I'm reluctant to call Comcast tech support again, because the technicians who answer often know less than I do -- some don't even know what a static IP is, and others have insisted that the static IP config on our modem needs to be reconfigured (it doesn't) and when they attempt to re-build the file, we always lose all email service for hours, until I call repeatedly to have someone else repeat the process, correctly. Any help will be welcome.

After we moved, we were able to solve our Comcast internet problems by switching to AT&T internet. Magically, we didn't have the pixellation problems that were CHRONIC at our previous home. But, they seem to be coming back. Those twelve folks switching over from analog just sent your equipment over the edge, huh?

Oh, and making it nearly impossible to contact customer service doesn't help your rep any. I've been in the online chat queue AND the phone queue for over half an hour now. Because obviously my time is WAY less important than yours.

Tell me you're going to invest my money in whatever hardware you need to purchase to stop this obvious, chronic, and fault-ridden problem. Tell me you're not going to charge me for the time your services are unavailable. Tell me you're going to contact ME next time it's obvious that something is wrong. Tell me you give a s*** whether I'm a customer or not (since your web site, online chat, phone support, and actual service make it seem otherwise).

Hey Comcast, I am interested in your high-speed internet service but I am worried about your so called 250GB "bandwidth" cap. First of all, bandwidth implies "rate or speed" not "amount". So I pay for "unlimited" service at a certain speed, but there is clearly a usage cap so it is definitely not unlimited. Secondly, in my case I want to stream movies, possibly in several rooms. With Netflix HD movies in the 5GB range I could potentially eat up that usage pretty quickly. Even without this, I'm sure my usage will continue to grow as more and more services become available online. What happens then?? Finally, we've all heard the stat about 1% of the users using 40% of the bandwidth (again not really bandwidth, this stat is tied to usage in GB downloaded)... but we all know that it is peak bandwidth (in rate) not usage that makes the biggest hit to your system... and I've heard that even at peak times these so-called Bandwidth Hogs are using less (maybe much less) than 10% of your available bandwidth. They just use it all the time. Cutting them really doesn't save you that much impact. Especially with "casual" usage expanding in leaps and bounds... you need infrastructure upgrades no matter what. Lets not even get into the lack of self monitoring and the total unavailbility of addirtional usage if you want it. Get real Comcast. Isn't this 250GB cap just a way to protect your content business?? Given all of this... why should I sign up for your service?? Oh thats right, for a lot of people there is no other option. In my case I can go to ATT DSL, but they are probably going to add caps as well. With this de facto monopoly on available access in most areas, the consumer gets effed again.

I am a Comcast cable tv subscriber in Branchburg, NJ 08876. Can you tell me when we are going to full digital? I have a number of TV's that would require the converter boxes and wonder when we will be notified.

Why is Comcast allowed to monopolize cable in the city of San Francisco?

I have a motorola cable box with my digital cable (model dch341 or something). The on screen guide shows every channel Comcast broadcasts including the ones to which I do not subscribe.

One of the best features of Tivo is the ability to filter out the channels I will never use.

Having control over which channels show in the guide makes the guide less cluttered, less noisy, and therefore more valuable.

I will be happy to customize my guide (deleting the channels I do not want to see) but for extra credit, Comcast should exclude the channels to which it knows I am not subscribed.

Thank you for any time you can give to this suggestion.

What's the story with Comcast and the digital TV switch-over that's coming in Feb 2009? According to the various gov sites, if you have cable TV, you're not affected. So I called Comcast and the rep told me that they will discontinue all analog channels in Feb 2009 as well and that the cheapest digital package starts at $55/month. So what's the real story?

I'd prefer to just keep everything "as is", but if Comcast is going to dump all the analog channels, I guess I'll have to dump Comcast cable (I guess I'll drop Comcast internet too if I can get DSL in my area) and try using one of the new coupon boxes instead, however I don't know if I will be able to get it to work with my ReplayTV boxes.

So, does anyone know if Comcast really is going to dump all the analog channels?