1 month of service and already to give up

Here's my Comcast experience

1) Installer doesn't show up during quoted installation window (as I'm taking time off from work to wait for them).

When I call customer service to find out what is going on I'm told will be called back, no one does. Second time I call customer service someone calls me back over a half hour later -- I end up waiting significantly past the delivery window for the installer to finally arrive.

2) Customer rep I spoke with lied and told me that installer would run cabling where needed so that I could setup the cable modem wherever I wanted within my apartment. I specifically asked if this would be ok since I was talked into doing a self-install kit for the modem and was suspicious that this wasn't included in the self-install. Rep insisted this installer would run cable as I wanted. Installer simply laughed and explained that rep lied to me.

3) Signed up for Tivo dvr -- have had to call multiple times with problems each time requiring a reset of the unit by tech support. Since this takes a long time tech support says they will call me back in 15-20min to make sure everything comes back ok. Two times now they never called me back and I had to go call tech support and speak to a new technician and go through the troubleshooting process again from scratch.

4) Tonight the Tivo unit decides to stop displaying video. Only option I'm given to have the unit fixed is to have a 4 hour window where a tech could come on Sunday (like they'll actually show up, hah) or wait more than a week to get a 2 hour window.

Without a doubt this is the most atrocious customer service of any company in existence...