Charged for checking their own lines.
HD service had bad compression issues, so I called to see what was going on, they sent out a tech to review it and charge me for it. Said it was our TV. The brand new 46" Flat Screen that we purchase 2 months ago.
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Inappropriate?Talked to @comcastcares on TWITTER and here's what happened.
http://twitter.com/comcastcares/statu...
Noticing that chatting w/Folks online in social networks is better than calling Customer Service. Wish there wasn't such a disconnect.
I’m happy
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