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Comcast charging me for a returned cable modem???

Comcast is charging me $40 for the modem that was taken back by their technician. I'm really tired of calling them and plan to report this to BBB.

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ComcastCares, Official Rep, replied on November 18, 2008 16:25

It sounds like the modem was not properly removed from the account. We can easily have that corrected. Please email us at the address below.

Thanks,
Frank
We_Can_Help@cable.comcast.com

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acm commented on November 18, 2008 17:04

I have emailed the pertinent details. Thanks for the prompt response!

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