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Comcast Signal Strenght root cause remains a mystery to Comcast
I have had issues with signal strength since FEB 2009. Have had numerous tech's tell me (show me) the box signal strength is well below normal levels, but, nobody can fix the issue. I have one ticket and one service ticket since June and still having issues.
I’m frustrated
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Inappropriate?Hello Bill,
I am sorry to learn that you have been trying to get this problem resolved since February and the problem is still not resolved. Please allow me to assist in getting this fixed ASAP for you. Please send us the phone number on the account so that we can start working on this for you.
Mark Casem
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
EMPLOYEE
