Comcast Worst Customer Service Experience

We are relocating our offices and have followed the protocols to relocate our Comcast communication line. After getting repeated promises from Comcast Customer Service center Representative and their supervisor that no problem it will be done and someone will contact you soon, we never got a call back from Comcast. Our deadline is tomorrow. I wanted to know, are we alone in this horrible Comcast Customer Service Experience? Does anyone has any advice or suggestions to us. Thanks.

Mangesh Honwad
mangesh.honwad@impactinfosys.com
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