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Does Comcast care about its customers?
Why can't I keep my existing phone number with Comcast and I'm moving only 2 blocks away? Does this make any sense? Why do you have to have a .net and a .com email address to conduct business with Comcast?
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Inappropriate?To report a problem to Comcast, please contact @comcastcares or @comcastscott on Twitter. This is user-powered support for the Twitter service, and not Comcast. Comcast is handling employee-powered (traditional) support over the Twitter service.
Here's how to report a problem to them:
1: Go to http://twitter.com (or your twitter client)
2: Login to the Twitter service
3: Send this message: @comcastcares your problem here
Then you'll get a response from them shortly after.
Alternatively, you could email we_can_help@cable.comcast.com directly or visit the comcast page on Get Satisfaction.
