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DVR inconsistently records daily scheduled programs
My DVR arbitrarily doesn't record a new daily or weekly program. It may record 8 programs in a row (i.e. daily soap opera) and then one day not record it. The show will not be a repeat, so there is no reason for it not to record. There is no rhyme or reason that I can find. I received a new DVR from Comcast and the new one is doing the same thing.
I’m frustrated
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Inappropriate?Is it possible that your DVR was turned off during the time that your show was scheduled to show? Does this happen for one show or on one channel? We will be happy to look into this for you. Will you please send us the phone number on the account?
We apologize for the trouble.
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
EMPLOYEE
