Get Satisfaction uses Javascript and cookies.

You'll need to enable Javascript and cookies to log-in and participate.

Know any helpful people?
Email this to a friend
- Your Name:
- Your Email:
- Email to: Enter up to 5 email addresses separated by commas
- Add an optional message
- Optional Message:
  Character limit of 1000 characters
- Or cancel
Twitter this
Share on Facebook
Get a short URL

Share it on these other sites

1 reply made

2 people participating

1 employee helping

Products & Services

Comcast high-speed internet

This topic is tagged

Related topics in Comcast

email and password not working on comcast.net

my comcast.com email address and password won't work on comcast.net

Reply to this question

2 people have this question

I have this question, too! Tell me when someone answers.
The more people who ask this question, the more it gets noticed.

Create a customer community for your own organization

Plans starting at $19/month

EMPLOYEE

Remove Inappropriate?
Delete or Edit

ComcastCares1, Official Rep, replied on October 19, 2009 18:51

Are you getting a message indicating user id or password is incorrect? If so, you can reset or retrieve password through the following link:
https://login.comcast.net/forgotpwd/?...

You may also call 1800 COMCAST and have oneof our representatives assist in resetting password. If you need further assistance, please feel free to contact us at the email below.

Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com

this answers the question

Add a comment This answers the question Mark as a company answer

Reply to Davey Baker's question

(Some HTML allowed)

Attach-an-image