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Email delivery delayed 2-3 days.
A friend of mine sent an email to me from her comcast account on monday. It arrived today, right after one she had sent tuesday. Looking at the email headers it appeared to have sat in comcast server for a couple days before being sent out. She's worried that other email didn't go through. We'd never seen this problem before. Any ideas what happened and how do we know it won't happen again?
I’m frustrated
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Inappropriate?Hi Dave,
Have your friend email us at the address below and we'll figure it all out. Please be sure she includes the email address she's having trouble with, and if she could include a couple of examples of the delayed emails (you can forward them to us as you would have the time stamps of sent and delivered). Thanks for reaching out. We look forward to hearing more from you both.
Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
@ComastMelissa
EMPLOYEE
