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Great Service Lousy Pricing Policy
I have had great experiences with select Comcast reps from Madison, MS and certain ones in TN (sorry cannot remember city) Service connected to a problem never seems to be an issue, What bothers me about Comcast it is the new subscribers that gain all the benefit of reduced fees. I have phone, cable and internet with no premium services whatever and pay nearky 200 per month. Soon this will be non-affordable, as I pass billboards offering the same service for half or lower to new customers it makes me want to pkay the game I know many do, switch from cable to to satellite to satellite and back to cable on a never ceasing rotation to get the best price, yes it happens. But I remain loyal and get the highest pricing makes no sense.
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Inappropriate?Hello W L,
We value our customers. We have promotions fro existing and new customers. I can certainly reach out to my contacts to find out about available promotions that you'll be eligible for.
Will you please send us an email and let us know the phone number associate with the account?
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com1 Comment
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I have replied to the address indicated. -
Inappropriate?I see the the same thing with their prices. They removed a channel that was the main reason I upgraded to Digital service, only to have them take it away and place it in another package that I would have to purchase for another 5 bucks. My friend Just got connected with comcast, Has more channels, including the one I miss, more movie channels, upgraded equipment and pays ways less to. So I have decided to switch to satellite, where I will get more channels, upgraded equipment, and pay less money for it. When I called to cancel the comcast rep. on the phone told me to downgrade my service then add the 5 dollar service so that it would lower my bill and I would get the channel I wanted. When I told her I didn't want to downgrade my service, she went ahead and just canceled my service. So much for trying to keep a customer of 14 years.
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