Great service, support, and technicians!

I recently signed up for Comcast since they were basically my only choice for high speed Internet. I was expecting poor service, poor support, and nothing but PITA.

I have been wrong. It started with the excellent lady who set up my appointment. Then it was the courteous technician who not only came on time, but also called me ahead of time to tell he was arriving.

Now after a week with Comcast, my service has been very satisfactory—no slowdowns or drops. A few calls to customer service has been met with great people (albeit an abysmal automated system). Technicians have been great. I am a satisfactory customer!

The only thing I'm unhappy about is that I'm paying a ton a month, but the speeds aren't that fast.

Thanks for the otherwise great experience so far!