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Hook Comcast VOIP and fax through same phone outlet
I have one phone jack in my office. I want to hook my cable modem and fax machine into the same jack. When I try using a simple 2-way splitter, my digital phone service nor fax work. When I remove the splitter and only plug in my modem, the digital phone service works fine. Why doesn't a 2-way splitter work?
I’m frustrated
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Inappropriate?We apologize for the trouble. This could be caused by a variety of factors such as a bad splitter, the type of splitter, the wiring for the jack, or the way the phone service was initially installed. We would like to assist further in resolving this. Will you please send us your best contact number at we_can_help@cable.comcast.com?
We look forward to your response!
Best Regards,
Mark C.
Comcast Corp.
EMPLOYEE
