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I'd love for my programming conflicts not to end with the cancelling of a whole show series
When program conflicts come up and I say not to record something, it cancels the entire SERIES of recordings...not just the one instance. Is there a way to prevent that from happening?
I have the Scientific Atlanta dual HDTV DVR tuner, btw.
I have the Scientific Atlanta dual HDTV DVR tuner, btw.
I’m frustrated
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Inappropriate?When a screen appears notifying you of the recording conflict, you should have an option to adjust the recording times or set the priority recording. This will allow you to continue with your other program to be recorded. If you need further assistance, please let us know.
Best Regards,
Mark Casem
Comcast Corp.
National Customer Operations
We_Can_Help@cable.comcast.com
EMPLOYEE
