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2 replies made

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Ida is great!

Ida (Person's name pronounced IDA) in customer loyalty is awsome. She fixed a problem in 30 minutes that 10 previous phone calls over 2 months had not fixed. Thank you Ida!!

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CustomerConnectMelissa, Official Rep, replied on October 27, 2009 18:57

Hi Ralph,

Thanks for the feedback. I would really like to see that Ida and her management are passed your kudos, but I'd need more information from you. Please email us at the address below with the date and approximate time of your call as well as the phone number associated with your account.

Thanks for reaching out!

Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
@ComastMelissa

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ralphb72 replied on October 27, 2009 20:27

KO

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Ida is great!