Loading Profile...
No guide screen when I press on demand plus nightmare service.
I got Comcast TriplePlay installed today (after a month waiting) and I went to use on demand but the guide screen does not show up. Only the preview comes up.
After finally get Comcast installed after the 5th installation appointment, I'm still missing my phone line.
I've heard horror stories about Comcast, I thought it would be different, apparently they're all true. I've called at least 4 times a week for the past month and made 5 different appointments and I still have to call again tomorrow to make the phone line appointment since it wasn't done automatically.
Now On Demand doesn't work. Any solutions?
After finally get Comcast installed after the 5th installation appointment, I'm still missing my phone line.
I've heard horror stories about Comcast, I thought it would be different, apparently they're all true. I've called at least 4 times a week for the past month and made 5 different appointments and I still have to call again tomorrow to make the phone line appointment since it wasn't done automatically.
Now On Demand doesn't work. Any solutions?
I’m upset and fed up.
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Ana,
Thanks for reaching out to us. Email our team and we'll investigate the issue. I apologize for the poor experience we've created. Thank you for providing us the opportunity to assist.
Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
@ComastMelissa
EMPLOYEE
