No signal on pc tv tuner with analog
I am a long-time Comcast customer with basic (analog) service and cable internet. I recently purchased a computer with an internal TV tuner combo (receives analog or digital). Everything is hooked up correctly. When I run the set-up in Media Center, it detects the card and sets up all my local channels, but none of them have any signal.
I tried calling Comcast technical support, but they had no idea what to tell me. Can someone please help?
I tried calling Comcast technical support, but they had no idea what to tell me. Can someone please help?
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Inappropriate?Hello spyder,
Thanks for reaching out to us. Please email our team at We_Can_Help@cable.comcast.com. We'll get you to the right team to assist.
Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations -
I sent the email today. I would appreciate any assistance you can offer. I need to rule out cable signal problems before aggressively pursuing replacement of the part through the PC manufacturer. -
Inappropriate?Ok, I got a response from Melissa today. Pretty prompt response. I'll continue to post progress.
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