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No sound on some channels
I currently have Comcast cable. I went to turn on my TV last night and some channels had sound and some didn't. I tried it on another TV in my house and had the same issue so I know it's not the tv but the cable. Any suggestion on how to fix this?
I’m frustrated
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Inappropriate?We apologize for the trouble. We will definitely look into this for you. Will you please send us the phone number associated with the account?
Regards,
Mark Casem
Comcast Corp.
National Customer Operation
We_Can_Help@cable.comcast.com1 Comment
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This answers the question
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Me too. 713-857-3116 -
Inappropriate?734 459 0794 -
Inappropriate?if you have a DTA hooked up to that TV, you just need to hit the "lang" button on the comcast remote. That should restore audio.1 Comment Add a comment
This answers the question
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That was it!!! THANKS!!!
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Inappropriate?I have the exact same problem. Do not have a DTA hookup. At least I don't think so.....
I’m frustrated
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Inappropriate?I have the same problem with about 200 apartments full of old people. This is so frustrating. AND I also am having some people who are hearing the audio, but seeing no picture. Why can't it just work?
I’m irritated
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Inappropriate?I have this same problem. It makes no sense at all. I have no cable boxes or surround sound or any other auxillaries. Just cable to the tv. Some channels are fine, but there are about 5-6 that have picture and no sound. It's driving me crazy.
I’m frustrated
EMPLOYEE
