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On Demand error 1102
I receive Error 1102 when I request to view something On Demand. I called Comcast and this is a signal issue. It worked yesterday so why does it have a signal issue today and how does this get fixed? The television in another room can view On Demand selections without any problems.
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Inappropriate?NotOnMyTime,
Did the Comcast rep reset the box? If not, you can do so by unplugging the power to the converter for a few moments then re-plug it. I'm not 100% convinced it's a signal problem if the other set is able to access OnDemand just fine.
Sherri C
Digital Media Outreach
We_Can_Help@cable.comcast.com -
Inappropriate?i work at comcast and signal in the line can change due to many factors. water,ice,heat,cold,bad fitting,squirel chews on the outside line {they love cable and telephone lines} and ingress {outside analog airwaves getting in to the cable system due to the above conditions. the list is really long and boring but you get the picture. -
Inappropriate?I have the same problem and have had it for a month now. It all started when I changed from a regular digital box to HD/DVR box. Comcast has come out once, replaced by dvr box (took my recorded movies) and left me with a new box. The guy said my entire house needs to be re-wired for cable. Funny part is, it was re-wired when we moved in a year ago.
I wonder if they ever google their own problems before giving out the wrong info.
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