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Pictures - blank rectangles with red X
Cannot view pictures. A relative has just opened a Comcast account. When she sends me E-mails containing images in the body, they only appear as blank rectangles with a small red X in the upper left-hand corner. Everyone else's pictures reach me just fine. Is there some setting she can change to let her pictures through?
I’m mystified
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Inappropriate?That is the email program you are using. Just right mouse click in one of those boxes and select download pictures. It is done as a safety measure to prevent viruses
Thanks,
Frank1 Comment
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Doesn't work. Never had this problem until "SMARTZONE". Images come in on my email under the "subject". Must click & then most of the time the image goes to "download"; then I have to click to open. Then click to close. Then click to clear download. Then, I believe it's another click to go back to email inbox. WAY TOO MANY CLICKS!!!!! -
Inappropriate?It's important to note that only images sent from that particular Comcast account have this problem. Right-clicking on the red Xs has no effect. -
Inappropriate?It has to do with the way they are sending the mail, not the provider. Ask them to resend as Rich Text. They are sending as HTML
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Inappropriate?I actually forgot it could be a yellow bar at the top of your email that says ok to download. Here is a blog post I found on the net regarding this topic
http://www.pcdon.com/deRedXInsteadOfP...
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