SA 8000HD DVR crashed;error msgs included;is SA 8300HD DVR available from Comcast in Houston
My SA 8000HD DVR gave me an "unrecoverable write error" not long after our power came back up after a 2-week outage here in Houston. We had been having problems with it not recording programs off and on for about 6 months before that. I have done all the tips and tricks suggested for reformatting the DVR's hard drive. Now, instead of getting the "unrecoverable write error" I've been getting a message that my recorder is being checked--but I've been getting that message for days.
Is it time to exchange my DVR? If so, will it be another SA 8000HD or is Houston finally getting the SA 8300HD DVRs?
Thanks!
Is it time to exchange my DVR? If so, will it be another SA 8000HD or is Houston finally getting the SA 8300HD DVRs?
Thanks!
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Trish!
Thanks for reaching out. Please email our team at We_Can_Help@cable.comcast.com. We can assist in getting your box switched out and finding out what options are now available in your area.
Kind Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations
Loading Profile...



EMPLOYEE