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Why can't anyone at Comcast get this straightened out?
Why can't anyone at Comcast get this straightened out? I've been enduring this continuous torture of miserable customer service for over 2 months & I'm completely fed up!
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Inappropriate?Hi Katy,
Thanks for reaching out to us. I do apologize for any frustrations we caused. Please email our team at We_Can_Help@cable.comcast.com. We will see that your service issue gets resolved.
Kind Regards,
Melissa M.
Comcast Customer Connect
National Customer Operations -
Inappropriate?They can't get it figured out because they know that they don't HAVE to figure it out. Odds are you're going to stay a comcast customer no matter how terrible their service is. Consider yourself lucky that you're only at 6 hours. It took me over 20 hours before I started getting fed up. I should have been fed up after the first 45 minutes... which was hold time.
I’m Glad I'm no longer with comcast
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