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why cant i pay by phone?
does comcast allow payments with the paymentone system?
I’m frustrated
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Inappropriate?Hello Abdiel, We can take payments over the phone. Other areas may not be able to take payments over the phone. You can also make a payment on our website using your account. If you are willing to provide the phone number associated with the account, we will be happy to assist.
Regards,
Mark Casem
Comcast Corp.
National Customer Operation
We_Can_Help@cable.comcast.com -
Inappropriate?I am South Carolina and cannot pay by phone either. I refuse to use their website because I want to be in control as to when my payment comes out of my bank. I do not get paid on the same date every month. I actually contacted their Atlanta payment center was told by the agent they could take a check over the phone. Needless to say my service was cut off because agent was wrong. I got such a run around that day! One agent here in the Charleston market was on the phone with me trying to help me reach a supervisor when we were transferred to a totally different market. If I had to option to go with another cable/internet provider I would but I don't. This company needs to take a page from Cox Cable.
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