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WHY DIDN'T WE HAVE CHOICE REGARDING SMARTZONE??
IF I'M PAYING FOR IT WHY CANT I HAVE MY OLD COMCAST EMAIL BACK???!!!
Comcast should have offered Smartzone (AKA: Crapzone) to business's that don't want employees to play around on their dime. Offer it to businesses only AFTER YOU FIX THE PROBLEMS GETTING AND SENDING EMAILS!!! Crapzone is not something customers would want for personal use.
Next time you want to shove something down your customers throats try testing it out on real people. Every customer should have received an email from Comcast requesting test subjects for a possible new product. Including customers on concepts and introduction of new products shows that "COMCAST CARES" about their customers. In stead of giving no notice and no choice.
The way this was handled shows that Comcast "DOES NOT" Care about the customers, only about the generation of revenue at any cost. OH! Don't even tell me to use the smartzone lite its just a byproduct of the old email mixed with "Crapzone"! Its just as bad!!!!!!!!!!!!!!
DUMP THE SMARTZONE !!!!!!!
Be the first company on the block to offer personalized email service. I don't know of another company that offers that kind of service. It doesn't matter if your a world wide conglomerate or the little old man on the corner selling produce.....
ONE SIZE DON'T FIT ALL!!!
Comcast should have offered Smartzone (AKA: Crapzone) to business's that don't want employees to play around on their dime. Offer it to businesses only AFTER YOU FIX THE PROBLEMS GETTING AND SENDING EMAILS!!! Crapzone is not something customers would want for personal use.
Next time you want to shove something down your customers throats try testing it out on real people. Every customer should have received an email from Comcast requesting test subjects for a possible new product. Including customers on concepts and introduction of new products shows that "COMCAST CARES" about their customers. In stead of giving no notice and no choice.
The way this was handled shows that Comcast "DOES NOT" Care about the customers, only about the generation of revenue at any cost. OH! Don't even tell me to use the smartzone lite its just a byproduct of the old email mixed with "Crapzone"! Its just as bad!!!!!!!!!!!!!!
DUMP THE SMARTZONE !!!!!!!
Be the first company on the block to offer personalized email service. I don't know of another company that offers that kind of service. It doesn't matter if your a world wide conglomerate or the little old man on the corner selling produce.....
ONE SIZE DON'T FIT ALL!!!
I’m frustrated
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Inappropriate?Come on Comcast listen to your paying customers while you have them.Flush the smart zone or if you really belive this is a better email platform let the customers vote on which they want. We all know smart zone will be in the toilet so fast you will have to call roto rooter the clean up the mess.
I’m comcastipated
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Inappropriate?Bruce you are right the coustomers should have a right to have a good email i'm with you
I’m frustrated
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Inappropriate?Botom line - Comcast is not interested in what their customer wants - or requests. Customer service is not a concept they understand.
I’m excited to switch to Yahoo and ATT!!
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Inappropriate?Just do what the cool kids do:
Use gmail instead, never your providers email. That way, if they act up, you can vote with your feet.
BTW: You can even configure the reply-to email in Gmail to look like your existing one. Try it.
