Loading Profile...
Why Is Comcast Torturing Me? Why Do I Let Them?
I have been a Comcast customer for 20 years-I am such a fool...since we have changed to digital, our reception has been horrendous...this is my second question here...I use to think Comcast just hated me, but now I think they just enjoy torturing me...another tech came out today and told me he could not fix my problem, a maintence person had to...I specifically told the Comcast Rep setting up the appointment that the problem was on the pole...why do they send techs for pole issues that cannot fix pole issues? I am at my wits end...anyone have any suggestion? Three cheers to the woman who took a hammer to the Comcast office in her area!
Yours Truly In Comcast Hell-
Robin
Yours Truly In Comcast Hell-
Robin
I’m incredibly frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?They almost always told me they had to send a tech out. That tech then had to set up a maintenance tech. There was one occasion, though that I got so upset with them that they were able to skip the regular tech part. I think part of that, though, was the several regular techs that had been out recently.
"Why do I let them?" I thought the same question and here's the answer I came up with for myself. I had a very bad experience with Qwest (a phone carrier) and have an extreme prejudice against telephone companies. Therefor I was extraordinarily reluctant to go to DSL. I see now that DSL does actually have internet packages that are comparable to cable internet. If I had never had Bresnan cable internet before Comcast, I would probably have the same distaste for cable companies as I do for phone companies.
That's right comcast. You are on par with Qwest. Qwest randomly added things to my bill, but at least they provided the service I paid for and fixing any problems was a 5 minute process (as opposed to a 45 minute initiating phone call leading to a 2 month process and countless other phone minutes with comcast).
Looking back, I would take Qwest over comcast if the decision was necessary.
I’m sharing your pain.
-
Inappropriate?You're right...it is the internet connection that is keeping us with Comcast...I will say since I posted here I seem to be getting some feed back from them...maybe, just maybe I will get my cable fixed...it is such a waste of their time and money (well, I guess that's why cable is so expensive)...
I’m feeling helpless.
