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Why is there an installation charge of $250 for no work?
I just signed up for Comcast Business. I had Teleworker before, but I need the faster tier offered by the business class. I don't mind paying the extra $50 a month, but what I don't understand is the $250 I have to pay for installation. I'm paying my through college while working and forcing me to pay $250 for what is essentially a few minutes work is outrageous. I already have service, so why do they need to send out another technician for? The service is already on... all they need is to hand me a new modem and provision it to my account.
I don't think this is justified at all. The agent says she can't help me because the rates are standard.
Can I request a self-install of some sort?
I don't think this is justified at all. The agent says she can't help me because the rates are standard.
Can I request a self-install of some sort?
I’m discontent
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Inappropriate?Who cares if $250 is the standard rate? I understand that might be the rate somewhere that didn't already have a connection . . . if they had to install wiring or something. You would think Comcast would just send out a tech to do whatever he has to do for 5 minutes so they would get you to start paying the extra $50 a month.
Charging you $250 for the priviliege of upgrading your service is insane. That's like going to a restaurant and them charging you $20 to look at the wine list. Um . . . they just give it to you so you'll order wine and spend more money! Just let people pay the extra $50 a month.
I’m confused
