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Why won't DVR let me record?
I can record shows with my DVR with browse by time and theme, but not by browse by title. Why?
I’m frustrated
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Inappropriate?Sarah,
You should be able to do this both ways. This may be fixed by refreshing your box, otherwise, I would think it's a faulty box. Email our team the phone number on the account and we'll work this out with you.
Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
EMPLOYEE
