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Card info not being sent
My card isn't being sent to those I am sending it to...why not?
I’m sad
14
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The more people who report this problem, the more it gets noticed.
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Inappropriate?This almost always happens when you have a character such as a pipe " | " or ampersand "&" or some other "weird" character that doesn't play nice with our system (yet). Take out the "and sign" and you should be good to go!
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Inappropriate?I have a very basic user name (Janie) with no symbols but info still not being sent... help!
I’m sad
1 Comment
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This solves the problem
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Just tested "janie" and worked great. Still having problems? -
Inappropriate?I'm in the same boat. My username is only 3 letters (VNL) and no one is receiving my cards (either when I send it or it is requested). I do, however, receive the confirmation texts and see the requests logged in my account.
I’m frustrated
2 Comments Add a comment
This solves the problem
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Your reply message had backslashes "\" in it which was causing the problem. Try now, you should be good to go.
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Works perfectly now. Thanks for the fix!
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Inappropriate?I'm also having some trouble sending my card (but my card can be requested).... my username is ktech
I’m frustrated
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Inappropriate?Can you tell me how you are currently trying to send?
Make sure to send the following to 50500: send 3034759204
the number you are trying to send to should just be the 10 digit US number with no +, 1, dashes, etc.
1 Comment Add a comment
This solves the problem
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yes, i'm putting the following in the text field: send ########## (the pound signs represent the 10 digit number with no dashes or anything)
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Inappropriate?I'm texting to 50500: send 4075551234 and my info isn't being sent. In addition, my profile does not show any cards sent.
I’m confused.
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Inappropriate?| pipes seem to be the most common character that don't seem to work well with the system. I'll compile a full list tho!
Thanks for the idea!
EMPLOYEE
