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Frequently Asked Questions

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1

Why won't my furnace blow out hot air??
Jack West asked • Last reply on October 12, 2009 18:14 by Coolray & Mr. Plumber • Answered
Needs answer

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1

How often should I check my air filter?
Coolray & Mr. Plumber asked • Posted on May 21, 2009 21:58 • Answered
Needs answer

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1

What do I need to know before working on my heating/cooling system on my own?
Coolray & Mr. Plumber asked • Posted on May 21, 2009 22:02 • Answered

Ideas Under Consideration

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1

Coolray TV Commercial Feedback
Char shared • Last reply on June 04, 2009 15:37 • Under Consideration

Common Problems

Needs solution

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5

Disappointment with service
D reported • Last reply on September 01, 2009 03:29 by Andy • In Progress
Needs solution

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3

Customer Service
Maria E. Valenzuela reported • Last reply on June 01, 2009 16:46 • In Progress
Needs solution

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2

Customer service is non responsive
Mark Pirrung reported • Last reply on September 10, 2009 19:17 by Eric Evans

Recent Praise

Great customer service!
— Michael Kent, on December 11, 2009 23:54
Derrick Peoples and exceptional service tech.
— Sherry Covington, on October 16, 2009 16:45
Coolray is the Best A+++
— Cindi Sigelbaum, on September 08, 2009 16:41

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Message from Coolray & Mr. Plumber

Our service territory covers most of Metro Atlanta. While we continue to expand our geographic coverage, there are some areas that are not possible for us to service at this time. Coolray and Mr. Plumber crews work throughout most areas in Georgia within the following Counties: Bartow, Fayette, Cherokee, Forsyth, Clayton, Fulton, Cobb, Gwinnett, Coweta, Henry, Dekalb, Paulding, Douglas and Spalding. Give us a call if you are in need of service/maintenance (770) 884-7398.