What if your prospects could easily engage with your best customers, anywhere they wanted? Get Satisfaction, the leading customer engagement platform that powers 65,000 online customer communities for companies of all sizes, today announced significant enhancements to its customer engagement platform that expands the company’s Get Satisfaction Anywhere strategy. Get Satisfaction Anywhere enables companies to engage with their customers anywhere they are: on their websites, within Facebook, via organic search and on mobile devices.
Get Satisfaction today announced that it has raised a $10 million Series B round of funding led by InterWest Partners. The latest capital infusion brings Get Satisfaction's total funding to date to approximately $21 million. Get Satisfaction will use the funds to expand its vision as the standard social business platform for companies to engage with their customers. Specifically, Get Satisfaction will invest heavily in product innovation, distribution partnerships and the localization of its platform for global use.
Get Satisfaction, the leading provider of social business software, launched a new version of its popular "Get Satisfaction for Facebook" application today. Get Satisfaction for Facebook is used by more than 600 companies (Pampers, Flipboard, Gilt Groupe) to build strong relationships with their customers, solve problems, give a voice to customer champions and drive better business. Get Satisfaction was the industry's first social support application designed for Facebook Fan Pages.
Get Satisfaction, a leader in Social CRM, is proud to announce record sales growth for 2010. Highlights for the past twelve months include strong freemium and enterprise account growth, key partnership additions, anew equity funding round, an expanded management team, and considerable industry analyst recognition.
Led by Azure Capital Partners, funding will help Get Satisfaction capitalize on growing momentum and continue its mission to build online communities that create meaningful conversations between companies and their customers.
Led by Azure Capital Partners, funding will help Get Satisfaction capitalize on growing momentum and continue its mission to build online communities that create meaningful conversations between companies and their customers.
Get Satisfaction connects the Social Web and CRM by uniting customers and brands, leveraging Facebook to bring valuable consumer content, knowledge, and insight into the business.
Companies can now integrate social communities on Get Satisfaction with Service Cloud 2 via salesforce.com's AppExchange to provide superior customer service and join customer conversations everywhere they take place.
