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Where are my USD 10,--?
Today I phoned DaoPay (11.12.08,15.15 h) and payed USD 10,--
(GoMusic.Ru). The amount didn't appear on my account and I have
no code-word or -number.
I hope, you'll help me, thank you,
P E T E R R O L K E
(GoMusic.Ru). The amount didn't appear on my account and I have
no code-word or -number.
I hope, you'll help me, thank you,
P E T E R R O L K E
1
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The company marked this problem solved.
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Inappropriate?Hi Pitti,
congratulations - you're the first person who uses our new support forum - thanks for getting in touch :-)
I'm sorry to hear you've had difficulties completing your order; no worries though, nothing is lost - I'll help you get your funds appear on GoMusic.ru.
Can you please be so kind and e-mail me (don't post them here, please) the phone number you've dialled and the order number that was assigned to you on the daopay payment screen? My e-mail address is andreas at daopay [dot] com - I'll check with our support folks what happened.
Best,
Andreas -
Inappropriate?Pitti,
I haven't heard back from you - could you complete your purchase?
A.
I’m curious
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Inappropriate?Peter,
thanks for sending me your order details!
Your order went through, it's just that the PIN code hasn't been used yet.
Do you have your PIN code? I can re-send it to you if you need it; I would just need to verify your own phone number / the number you called from, for security reasons - can you please send it to me? (again, by e-mail, please, don't post it here :) )
Thank you!
I’m confident
-
Inappropriate?Peter, I re-sent your PIN code to your private e-mail address so you can redeem it at GoMusic.Ru.
Enjoy the music :)
I’m happy
The company says
this solves the problem
EMPLOYEE
