Need to share my bad experience with decormyeyes.com

That might be difficult :)

polly anna: I contacted the owner of this business, Stanley Bolds, about your complaint. I wanted to see if he would respond to you on Get Satisfaction. His response to me was a clip art picture of a man giving me "the bird." Classy.

It sounds like he doesn't care very much for customer complaints. In fact, his exact words were, "I don't care who says what."

A quick Google search for this company returns many fraud complaints. It sounds like this is a business with a lot of problems.

For example, see here:

http://www.ripoffreport.com/reports/0...
http://forum.purseblog.com/the-wardro...

I would advise you -- and anyone else for that matter -- to steer clear of buying from DecorMyEyes.com.

If anyone is interested, here is Stanley Bolds' contact info:

Phone Number : 646-302-9670
Toll Free : 800-995-9373
Fax Number : 347-823-2967

To bring this topic to a close, we also blogged about your experience with this online retailer: http://blog.getsatisfaction.com/2008/...

Our hope is that others will see that this company has dismal customer service by spotlighting them in our hall of shame. Good luck going forward, polly anna, and thanks for participating on our site.

I too had a similar experience w/ Stanley Bolds. I ordered a pair of glasses for my mother and he emailed back saying he did not have the pair I wanted in stock. He then proceeded to haggle with me, giving me discounts on other pairs of glasses I did not want.

I asked him professionally for a full refund and instead of complying like most legitimate online retailers, he began to berate me in several emails with the following (quoted directly from his email): Email #1 - Your are retarded just so you know.. For future reference. Email #2 - I don't care what you do.
I think you are retarded.

I am now making sure I spread the word from this retailer. I'm a big internet shopper and this is the first time I have experienced this kind of unprofessional behavior. It's APPALLING that anyone would speak or treat another person in the way Stanley Bolds has treated ALL of his customers!

Wow. He actually called you retarded. I am sorry that happened to you. I hope you eventually did get a refund. This sounds horrible.

yea i read a lot of the stuff is bootleg but my friend got a pair and they looked real. we brought them into sunglasshut and the lady confirmed she thought they were real

im concerned with buying a pair of the glasses i want. Are they real or fake and is it just bad customer service

For the record I found this on elance.com

Remove the Negativity

Project Description
Buyer: decormyeyes (2 projects posted, 0 Awarded)
Billing and Payment System confirmed
Provider can contact buyer More info

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Budget: Between $500 and $1,000

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Bids Received: 1 Bids (Average Bid: Sealed)

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Posted: 05/16/2008 03:13 EST

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Bidding Close: 6 d, 9 h+
(Ends: 05/23/2008 03:13 EST)

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If you search good and then type decormyeyes there are a couple of message boards with some nasty articles as well as ripoff report. We neeed to move thie negativty out of the front page by posting some good positive articles that will push all the crap out of the way.
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Added 16 MAY 2008, 3:14 AM EDT
What I meant to say is if you search GOOGLE

Wow. I am continually amazed at what I find out about this company and the man running it. Thanks very much for sharing. I think that what this points out is that the great thing about the Internet is that companies have a hard time hiding bad practices. It's nice to see that customer voices can help bring accountability to companies that behave badly.

Thanks again. Very illuminating!

I too, just had harassing e-mails from this jerk Stanley Bolds. He contacted me via e-mail, when he saw I had put an order in the shopping cart, but didn't purchase. He offered to price match and help me find the pair I wanted for cheaper. When I e-mailed to tell him I had found the glasses cheaper, he insisted they didn't have them. He said that this pair was sold out "across the world". I responded that they weren't and had found them on several sites. He continued to tell me, "you shall see, you won't get them". I e-mailed when my glasses arrived, told him they were autherntic and he needed to find a new vendor. His response was, How much did you pay?, They only cost $35 - Hahahah. I wrote him back to tell him he is committing fraud and was going to report him. His last e-mail was, "I see you writing, but all I hear is blah blah, blah, blah. This guy needs to be shut down. He's milking people out of $$$ with fake glasses - claiming they are real and harassing people. Why hasn't someone done something about him. How can we shut down his site?I have reported to several agencies including the FBI. What next?

DO NOT BUY AT DECOR MY EYES - THIS IS A SCAM!!!!
This ought to be my first on-line shopping and now I am sure that it is also my last. Let me tell You how it all went down...
I was searching for Dior sunglasses which were not available in stores in Croatia. I found them at Decor My Eyes and contacted mr. Stanley Bolds. He told me that he has them in stock and he also sent me an offer to my company so I can make the payment through my bank account, since I did not want to give him my credit card number. After two days I sent him 258 $ (the money was sent to EMALISH CORPORATION) and he confirmed that he had received the money and that he is going to send the sunglasses. After three days he sent me an e-mail in which he wrote that he was checking the item before the delivery and that it was cracked on the frame. He also wrote that this was the last item left and that it is not possible to get another since it went out of the production. I asked him to send me the money back and he said 'no problem'. A week had passed and I still haven't received the money. I sent an e-mail to mr. Bolds asking what is going on. His answer was that he is not able to send me the money back and that I have to choose another item. I was pissed off and I sent him an angry e-mail which he ignored. After two days I sent a new code for another sunglasses and he answered that this item is not available in USA. So I sent the code for the third sunglasses and he never answered. I sent another 4 e-mails asking him to answer or to send the money back but he ignored everything. This is how mr. Bolds sees 'customer service at it's finest'!
It was never his intention to send me anything. Mr. Bolds is a thief and now I am glad that I did not give him my credit card number, because I could have lost more than 258 $.
Decor My Eyes and mr. Bolds are criminals and will make sure that this imposture is published.

Sandra
Zagreb
Croatia

Sandra: I am so sorry to hear that you also had a terrible experience with Stanley Bolds and DecorMyEyes. Thank you so much for sharing what happened. I know that we will make a difference as people go searching for information about this company and find that there are countless people who have had outrageously bad customer service experiences with them.

Hello, My name is Stanley with DecorMyEyes.com I just wanted to let you know that the more replies you people post the more business and the more hits and sales I get. My goal is NEGATIVE advertisement Its a new proven to work strategy when you post all kinds of negative it always turns positive. I never had the amount of traffic I have now since my 1st complaint. I am in heaven.. Thanks so very much for your continued effort. I really appreciate it.

Thats right Polly... If you call me sometime I can explain to you this experiment. Hits galore!! I am not even paying for advertising anymore.. Just the negatives are feeding me.. WOW who woud have thought.

I literally was about to buy from decormyeyes.com all of two minutes ago! I am glad I fell across this website before I made my purchase. THANK YOU so much for posting this!

GodIsGood: Glad that you were able to make a buying decision based on other customers' experiences.

Just received a response from The Federal Trade Commission (FTC) about my complaint of Mr. Bolds. There is a case # and based on the amount of complaints, an investigation has begun. The more complaints filed, the better. If you have been scammed or harassed by this man, I urge you to file as well. The Better Business Bureau and FBI also have previous complaints from Decormyeyes.com. Enjoy that negative publicity!