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Update to 2.1.1 from 2.0.7 is impossible...
Hello. I can't update : i tried to download automatically and manually (last version is 2.1.1 11434) but xhen converting my libraries to 2.1, it just crash after 4 or 5 min...
Help please!!
Franck
Help please!!
Franck
I’m frustrated!
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The best answer from the company
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Frank:
I'm very sorry you're having this trouble - I know it's no comfort that the vast majority of users were upgraded fine, but hopefully it helps a bit that I'm working full-time on making sure the handful of people (like you) who are having troubles get them resolved.
While I work on this, you can go back to using 2.0.7, I've put a fresh build here: http://delicious-monster.com/download...
Since you can't run Delicious Library 2.1 to file a bug report in-app, can you please manually file bug reports by e-mailing "support@delicious-monster.com"? This will give you case numbers and you'll be promoted to my very short list of people having upgrade issues, so I can work with you both directly to get this resolved. (It lets me e-mail you, and adds you to my to-fix list, which is managed in a different database than this support site - non-optimal, I know!)
I'd need to get a copy of your data files to resolve this; would this be possible? You can upload them to my public iDisk folder (I'll send you the password in e-mail when I get your reports) or we can work out another way to get them over, assuming you have no objections.
-W
The company says
this answers the question
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Inappropriate?Franck,
We were having some issues with 2.1 et al last night, but have hopefully fixed everything... Is it still crashing for you?
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Inappropriate?It didn't fix the "Too few items in media" crash, if that's indeed the same as Franck's... (behaviour is the same on 11424 and 11434) -
Inappropriate?Here is a report : when trying to update (I have 1100 items in Books, music, gadget categories) it firts show up a message "updating fronm 2.0 to 2.1", and then, when the prgress is a 25%, it freezes for 15 to 30 minutes then show up a message "<uncaught> then crashes.
I go back to 2.0.7
Franck</uncaught>
I’m confused
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Inappropriate?Hrm... I am going to file this in our bug tracking system, and hopefully get back with some more insight.
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Inappropriate?I have the same failure as Bernhard ("Too Few Item in Media") although it doesn't seem to crash like for Franck. Running from command-line shows only these messages:
nathanh@Aergia:~/Applications/Delicious Library 2.app/Contents/MacOS$ ./Delicious\ Library\ 2
objc[23430]: Class DAVAdapter is implemented in both /System/Library/PrivateFrameworks/DAVKit.framework/Versions/A/DAVKit and /Users/nathanh/Applications/Delicious Library 2.app/Contents/MacOS/./../Frameworks/DotMacKit.framework/Versions/A/DotMacKit. Using implementation from /Users/nathanh/Applications/Delicious Library 2.app/Contents/MacOS/./../Frameworks/DotMacKit.framework/Versions/A/DotMacKit.
2009-06-16 16:22:36.904 Delicious Library 2[23430:10b] -[LIPersistentStoreCoordinator dealloc]
nathanh@Aergia:~/Applications/Delicious Library 2.app/Contents/MacOS$
And those messages are repeated in Console.
I’m sad
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This answers the question
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I have those lines in Console as well, but it seems they appear every time I start DL, also when I start 2.0.7. (which I reverted back to). -
Inappropriate?Hmm... If you could, try sending your libraries to me at jessie [at] delicious-monster [dot] com. They are located in your home folder / library / application support / delicious library 2.
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This answers the question
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My library is just shy of 200MB. Couple of thousand items. Not really practical to send it via e-mail :-(
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Mine is approx. the same size, but I'll upload it to an FTP server later on. I'll send you the access as soon as I've put it there...
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Inappropriate?Frank:
I'm very sorry you're having this trouble - I know it's no comfort that the vast majority of users were upgraded fine, but hopefully it helps a bit that I'm working full-time on making sure the handful of people (like you) who are having troubles get them resolved.
While I work on this, you can go back to using 2.0.7, I've put a fresh build here: http://delicious-monster.com/download...
Since you can't run Delicious Library 2.1 to file a bug report in-app, can you please manually file bug reports by e-mailing "support@delicious-monster.com"? This will give you case numbers and you'll be promoted to my very short list of people having upgrade issues, so I can work with you both directly to get this resolved. (It lets me e-mail you, and adds you to my to-fix list, which is managed in a different database than this support site - non-optimal, I know!)
I'd need to get a copy of your data files to resolve this; would this be possible? You can upload them to my public iDisk folder (I'll send you the password in e-mail when I get your reports) or we can work out another way to get them over, assuming you have no objections.
-W
The company says
this answers the question
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Inappropriate?[If you post your case # here after you e-mail support, I'll make sure not to miss it.]
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Inappropriate?For anyone who was experiencing this issue, please visit http://getsatisfaction.com/deliciousm... for more information on how to fix it.
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