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Change Order Help!

Dell has no way to change an order placed by a salesperson using incentives. They switch a component on the ordered system to a lesser one that isn't selectable from the website and then charge more for the one already purchased. Off Shore CS is a con job.

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Debbie@Dell replied on August 05, 2008 19:25

I am sorry to read about the issues you have had with Dell Customer Service. Please email me with your Dell order number or customer number if you would like my assistance. I'm happy to research this matter and help any way I can.

Thank you,

Debbie
Online Community Outreach Liaison
Email: Debbie@Dell.com

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Change Order Help!