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dell m1330 battery dead
I bought a Dell XPS M1330 laptop in September of 2007, and two weeks after the one year warranty expired (September of 2008) I received a notice that my battery was reaching the end of its usable life. I clicked on the suggested bubble that popped up (in the bottom right of the screen next to the clock). I am a graduate student with very little money, and I even applied my student discount to the replacement battery. All-in-all, the only solution that was offered to me was to purchase an equivalent battery for $150! This is my first non-Apple computer, and it makes me want to never buy another Dell! The battery was clearly designed to fail just beyond the coverage of the warranty, and that really makes me mad.
At the time of purchase I had complete confidence in this product. Now my laptop has been functionally reduced to a desktop; within one year! I feel as though Dell has completely misrepresented the quality of their product. I understand that battery technology (my roommate is an engineering graduate student), but this is unacceptable and well below industry standard.
Has anyone else had this problem?
At the time of purchase I had complete confidence in this product. Now my laptop has been functionally reduced to a desktop; within one year! I feel as though Dell has completely misrepresented the quality of their product. I understand that battery technology (my roommate is an engineering graduate student), but this is unacceptable and well below industry standard.
Has anyone else had this problem?
I’m pissed off!!
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Due to volume, only the 15 most recent replies are being displayed
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Inappropriate?It seems that your xps m1330 AC adapter is fried and you need a new one.
I think you should try to find out if your problem could be solved under the extended warranty on Dell’s XPS M1330 range. I know they extended it by 12 months but limited to problems related to NVIDIA cards. Presumably, overheating that killed your AC adapter can be related to the nvidia card problem.
I’m still looking for the official DELL stance on that. Just be warned that you need to know your facts before calling DELL support. Also, another reason for you to know about the extended warranty is that a dead AC adapter possibly can be not the last of your problems (a fried motherboard is). My AC adapter died a couple of months before the whole thing died.
Anyway, I’m still looking for someone who knows more than me about hardware to explain how failing AC adapters in the XPS M1330 are related to dying montherboards and NVIDIA cards.
Hope it helps in some way
more info: http://www.cheapbatteryshop.co.uk/blo...
if you want to buy new xps m1330 ac adapter,you can from the url:
http://www.laptopbatteryinc.com.au/de...
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Inappropriate?arghh dell why dell? i bought an extra battery when i bought my m1330 and now BOTH batteries are unusable. and of course my warranty's expired. not to mention my video card was replaced due to overheating. i think i overestimated dell. until now, i've been a dell fan. now i know better. LETS BOYCOTT DELL!
I’m silly
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Inappropriate?Seriously this is a major problem I thought I was being clever by watching and being careful with my battery over the last year but a few weeks after the year warranty and the battery completely dies even though it was still holding a great charge. Way to degrade the batteries dell. I have had so much replaced on this computer already its embarrassing. I refuse to buy a new battery from dell.
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Inappropriate?Yep, my XPS M1210 battery was working fine last night. This morning, shows "no battery detected". Pressing the button on the battery shows fully charged, but "no battery detected" from BIOS and Windows. I've had many other laptops, Acer, Sony, HP/Compaq, Gateway, and they all degrade within time by holding less charges, but this Dell battery held almost 2 hours night before to "no battery detected"!!! And yes, it's out of warranty. Something is fishy! -
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This solves the problem
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WOW guys its only $ 66.59! I'm gonna buy a new battery and I bet this will last longer than my last one, i say 4 months top! Woot!
*end of sarcastic remark* -
Inappropriate?HAHAHA! couldn't agree more. and guess what? its even cheaper from dell at $149.90!
thanks dell. -
Inappropriate?HATE DELL. I have an XPS M1330. Battery is dead in an year. I am never gonna buy any DELL computer ever again. And I wont let any of my huge friend community do the same mistake. FYI I am one of the 1.1 billion Indians and will give you the number of lost sales to Dell coz of me. I would advertise any and every other brand of computers otherthan dell. Now this is very personal to me coz I dont have that kind of money to spill on laptop batteries that go dead in an year. Even if I got that kind of money laptop battery that goes dead in an year is the last thing I would want ot spend on.I am not even gonna buy a dell battery. I would suggest everybody to go for chinese or taiwan made replacemt batteries which are much cheaper and its better to feed them than feeding DELL which has no concern for its customers..
If somebody from DELL could answer me- I am a business school student in France and they r teaching me CSR now. I am soon going to make a presentation on DELL and as I said I will give you the numbers in an year how I screw your sales. My understanding says DELL is selling what they have and not what the customers want. DELL is going to get screwed soon, if this is the practice it follows.
Dont you see the number of posts here and dont you feel responsible to call back these sick batteries? And learn to be responsible towards your customers coz they r the ones feeding every one of you there. They r the ones coz of whom u can fill ur books. they r the ones coz of whom u r still in the market. in short ur customer r the ones coz of whom u hv wat u hv.
I’m sick of DELL
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Inappropriate?Damn! I thought I was the only one with this problem till today. I'm having the exact same issues with my 1330. Now I'm confident this is a major DELL screw-up, not any misuse on my part. I was about to buy a Studio XPS13 to replace it but after reading all these posts, i'm NEVER buying a DELL again. I was a fan since the inspiron 700m (the one with the exploding battery issue), but NO MAS! I cannot warn lots of people to stay away from dell, but as a businessman, I know that if I manage to persuade at least one, dell will resent it.
I’m vengeful
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Inappropriate?As expected Dell is going under http://finance.yahoo.com/news/Dell-re... Time to focus on your customer more instead of profit Michael Dell. You're so blinded by greed that you forgot the fundamentals that got you to where you were.
I’m happy
